Privacy Policy
1. Introduction
This Privacy Policy describes how HOTEL River and Sky Resorts and its affiliates (“we, our, us“) collect, use, share, and protect your personal data through our website https://riveranskyresorts.com/ (hereinafter referred to as Platform).
By using our Platform, you agree to this Privacy Policy. If you disagree, please do not use the Platform.
2. Collection of Personal Data
- Identity Data: Name, Date of Birth, Address, Email, Phone Number
- Payment Data: Bank account, card details
- Biometric Data: Facial features (with consent)
We may also collect indirect data such as preferences or usage behavior on the Platform.
3. Usage of Data
- Booking handling and fulfillment
- Enhancing customer experiences
- Resolving disputes and troubleshooting
- Informing you about offers, updates, and services
4. Sharing of Data
We may share your data with internal entities, third-party providers, or government agencies as required.
5. Security Precautions
We implement secure measures to protect your data but cannot guarantee complete security over the internet.
6. Data Deletion and Retention
You can delete your account via the settings. However, data may be retained if necessary for fraud prevention.
7. Your Rights
You may access, rectify, update, or request data deletion. Contact the Grievance Officer for assistance.
8. Consent
By using the Platform, you consent to data collection, use, and sharing. You may withdraw consent by contacting the Grievance Officer.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be notified as required by law.